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Patient Testimonials

We like to ask our patients how we’re doing. It’s part of our permanent drive to improve the patient journey at Portmore, and it’s central to our aim of creating the best patient experience in the South East. We try to stay humble and keep learning.

Online reviews are an easy way for our patients to leave feedback, which our treatment coordinators always pass back to the team. We have an average rating of 9.7 out of 10 from more than 750 reviews on the platform CustomerSure, which allows us to measure and improve customer satisfaction with actionable data.

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And below are some videos of our patients. We intend to expand our video content to cover Portmore’s full range of treatments because we think you should always be able to hear from someone who has experienced the treatment that you’re interested in.

We’ve invested in videos because research shows that website visitors prefer them to any other medium when they are trying to make an important decision.

- Our Team -

“As always 5 star treatment which is why I have been with the same practice since I was a young girl. John has always reassured me with any concerns I’ve had and always put me at ease.”

“Portmore Dental is a brillant dental practice for my whole family. The reception staff are always friendly, knowledgable and helpful. Our dentist Eben, always greets us all by name and has always made all four children feel at ease. Appointments are prompt, and all procedures and costs are clearly and carefully explained. I’ve recommended Portmore dental to all my friends looking for a reliable, friendly, professional practice.”

I think that I made my final decision to go with Eben when I realised that fixing my teeth was much more about success and making somebody feel better than just a potentially, lucrative job. Eben had said a couple of things during my initial consultations, that were never rushed or pushy, that made me reach this conclusion. Firstly, he had mentioned that he would only be happy to take me on if I allowed him to do the job that he thought was needed and that would reflect his ability and make him proud. That is he refused to do anything temporary and patchy and then have to put his name to it. This made me feel as if he was really proud of his work and confident in his ability. He was also sensitive and realised that I was worried about my appearance during the process. He promised me one thing right at the start and that was that I would always look better when I left each appointment and that I would never have to wear a plate. He was true to his word on both counts. In fact I had such good temporary crowns over the implants that healing was amazing and a French dentist friend commented on the excellent quality of the crowns.

Equally Johann had me in awe. I felt that I was with a perfectionist who knew his craft better than anyone could or should. His honesty and advice made me feel like I was in expert hands and it was often only after the event that I would think what an amazing operation. My pain was negligible during the process and I do not remember taking painkillers afterwards as my pain was not at all bad and my swelling was minimal. I had to have a nasal lift and I now realise that prior to this operation I was getting a lot of blocked noses. My breathing is amazing now so an extra plus alongside my teeth.

This testimonial is getting really long now but would not be complete if I did not mention the amazing team of dental nurses, hygienists and receptionists that looked after me. Everyone was incredibly professional and highly qualified. Nothing was ever rushed or delayed and people rang me up to ask me how I was along the way.

As for the final results: I think everyone should consider what their teeth look like and how important they are in terms of your quality of life. Past thirty, and certainly by forty, they can be the most aging part of the face and if you have trouble eating that is not fun. Change nothing but your teeth and you look years younger it is as if they are a signature of youth and vitality. I smile a great deal now too and that is definitely good for your health!

“I would recommend an appointment with Portmore Dental, where you will receive first class treatment from efficient and dedicated professionals. For the past 8 years I have been treated by Eben van der Walt and it has been a painless experience!”

“After several years of crooked front teeth I found John Brazier who not only corrected my smile, but it was done in a very quick time and restored my confidence in having braces fitted. I have a nice, straight smile that people compliment me on. I was very pleased with his service and professionalism.”

“Very good, friendly and all explained well by John”

“I would like to thank Mr Brazier for the amazing treatment involving straightening my ‘jumbled’ bottom teeth and some cosmetic fillings he carried out on my incisors. I am over the moon with my new smile. My brace came off in Feb 2014 and I have never looked back. Mr Brazier has always been very kind and gentle and ready to offer his professional advice. I wish I had decided to have this treatment done years ago!”

“Reception staff are consistently welcoming and friendly. The treatment today by Eben was painless and trouble free, and very well executed. Very calming dental nurse.”

“No one enjoys a visit to the dentist! If you need to go I would recommend an appointment with Portmore Dental Office in Weybridge where you will receive first class treatment from efficient and dedicated professionals. For the past 8 years I have been treated by Dr. Eben Van der Walt and, so far, have had no cause for complaint. It has been an almost painless experience.”

“It was very good, is the first dental practice in all my life, that does not make me terrifying….the experience was brilliant and need to say that DR Brazier is the best dentist I had ever met, also Dayle has been very good and helpful. All staff at Portmore are lovely and you do not feel that you are actually visiting the dentist.”

“First Class as always – Sue and Mr. Brazier are the best–thank you!”

“Eben Van der Walt has been my dentist for a number of years, and his care is excellent. Before becoming one of his patients, I was always apprehensive with attending dental appointments elsewhere. Eben is always caring and reassuring, and I no longer dread dental visits.”

“I have been attending Portmore Dental Practise for several years. I was impressed by the caring and professional dedication of the dentist whilst he was working on orthodontics for my daughter. It was clear that the high standard of work was undertaken with care and skill. For myself I had developed a dental phobia after suffering my first panic attack in a dentist chair. This was a shock to me as I was middle aged and had never experienced any mental health issues in the past. I approached Portmore and was coached and cajoled with kindness, understanding and care which has enabled me to overcome this problem. It has taken time, but the patience, kindness and high professional standards have enabled me to have many successful procedures. These include fillings, root canal work, and a crown.

The best and most recent achievement was the exceptional work which has just been completed. It was necessary for a bridge across four of my front teeth to be replaced. I knew the procedures would be lengthy and with the help and guidance of Mr Brazier and his staff I attended some pre-appointments and two main appointments and now I have front teeth which are strong, expertly fitted and… I also have a really nice smile as a bonus! I know this would not have been possible without the care, respect and total understanding of the problems which I experience. It was never underplayed and I was touched by the kindness shown to me on every visit. None of the treatment was painful and the results have been a great credit to the high standards of this practise. I recommend Portmore Dental Practise without any hesitation for all aspects of dental care.”

“As an American, and after having had excellent dental care in the states, I was extremely fussy about who my dentist would be. I was referred to Eben initially for my jaw pain and headaches and he was absolutely superb in his diagnosis and treatment. I would highly recommend his care.”

I would highly recommend Johan and Portmore dental. You have made what was an awful experience for me visiting the dentist a much more pleasurable and relaxed one. Thank you very much.

“I would like to thank John and all the staff for making what wasn’t a pleasant experience – having teeth removed – a most pleasant experience given the circumstances! The procedure was pain free and fully explained and I could not have wished for better.”

“This has been a wonderful experience. I can now smile with confidence, because I’ve got lovely white straight teeth.”

“The girls at reception are incredibly welcoming and very professional. Lois (hygienist), she made me fell very comfortable and explained all my questions. john, my dentist, 5 star experience.”

“Everyone makes me feel so welcome.”

“Johann, spent a lot of time with me explaining what was involved.”

“Love this practice. Mr Brazier has been my only dentist. I’m 44!”

“Thank you John and Katie for putting my mind at rest while having my tooth fixed, I am extremely happy with the result. I wold also like to say thank you to all the helpful, friendly staff at Portmore dental.”

“It’s the best thing I ever did!”

“With age my teeth were looking tired and causing problems, I decided to ‘bite the bullet’ and see what could be done. The whole process was nowhere near as bad as I had expected. I am so pleased with the way they have turned out and am very grateful to Eben and his team.”

“I have been a patient since 2008. I have recently had an implant placed and I am overjoyed with the results and I would highly recommend Eben as a brilliant dentist.”

“John Brazier explained what he was going to do, and all the way through my treatment kept asking “…how I felt… did I feel any pain…  was I comfortable” and amazingly has put my broken tooth together again after retrieving the chip from my upper lip.”

“My wife and I have been satisfied customers of Dr Brazier and the whole practice for over 35 years. Our teeth and gum health are a testament to his excellent service, exemplary skill and attention. We will remain satisfied customers and see no reason to change.”

“Eben Van Der Walt is super dentist. I am very happy with the final result, he did a great job! The staff is nice and Friendly, I’d definitely recommend this place to friends.”

“Dave and I have been attending John Brazier and Sue (hygienist) for over 30 years. The team at Portmore Dental Practice are excellent, caring, and empathize if you are nervous (as I am). I would not attend any other practice and often comment I don’t know what I will do if John retires! Pain free and great humored dentists! Excellent value re money too. No unnecessary or costly treatments either.”

“Over the years, I have found Mr. J. Styger to explain exactly what has been needed to keep my teeth in 100% condition. In summary, total trust in all treatment that has been necessary.”

“As a new patient of Portmore Dental Office, I would like to say the welcome I received was excellent. The treatment was first class in the hands of Dr Eben Van der Walt, and also the hygienist. I look forward to my next visit.”

“My family and I have been coming to Portmore Dental since 2006. My children actually look forward to their visit (!) and we all appreciate Eben’s very calm, friendly and professional manner. I would not hesitate to recommend Portmore Dental.”

“For years I have had a Terrible teeth grinding problem with headaches, jaw/neck pain and I was in danger of needing caps to cover the erosion of the teeth themselves. Dr. van der Walt was very quick in assessing the problem and providing solutions including a mouth guard that actually worked (other Dentists provided inadequate guards) and suggested Botox injections to my jaw. I was wary at first but the Botox injections were nothing short of miraculous… no more head and neck pain and my jaw is relaxed. I no longer walk around all day with clenched teeth! Portmore is as good if not better than any of our Dentists in the US or central London… Highly recommended.”

“I recently had a weekend of severe jaw pain. Despite being diagnosed with an ear infection the pain continued. I made contact with Portmore Dental Office on Monday morning and saw John Brazier at lunchtime. Within 5 minutes he diagnosed a dying tooth nerve. Within the hour the roots were removed and I was on my way home pain free. Many thanks for the sympathy and professional service.”

- Treatments -

“The experience from coming here was amazing. From the moment I spoke to the receptionist, everything was so seamlessly organised for me.”

“Even when I am late for an appointment you remain (all the staff) calm and helpful. This is called equilibrium, keeping an even spirit. And I find your care efficient and empathetic.”

“Very professional and very supportive and I have an amazing new smile. Thank you very much”

“The whole process has been unbelievable, really, really good.”

“At all times I’ve found them to be extremely professional and caring.”

“A lovely practice and I feel very well looked after”

“Many thanks for excellent treatment”

“The response to my initial enquiry via email and booking was really quick . Naomi was also very friendly and polite on my arrival, she explained the following steps. Lauren was brilliant and she did a great job. I found the practice really clean and well decorated. The post treatment card in the post is a big +++++ Very good. Thank you all.”

“Staff always friendly and efficient. Pleasant and comfortable environment. I have a lot of confidence in standards of dentist and hygienists.”

“All staff were extremely helpful, supportive and professional. My treatment has been excellent”

“An amazing smile.”

“They gave me such good advice. I’d seen some great results and really wanted to improve the look of my teeth.”

“They gave me such good advice. I’d seen some great results and really wanted to improve the look of my teeth.”

“Mr Styger, endeavors to do the very best he can. He really gave me a very nice smile and one that I’m now proud of.”

“Mr Styger, endeavors to do the very best he can. He really gave me a very nice smile and one that I’m now proud of.”

“I have found Portmore Dental Practice very efficient in the treatments I have undergone.”

“I was very well received and made comfortable. I was informed of the potential treatment and offered advice on an additional implant for which I may consider in the future”

- Portmore Experience -

“Excellent service, however that is what I would expect as Portmore is a premium provider”

“Always a relaxing, calm experience. Professional yet friendly, would make even the most nervous of patients feel at ease.”

“Staff always friendly, helpful and welcoming. The environment is always well maintained and comfortable”

“Wonderful, have been attending here for around 30 years.”

“As always, I was made to feel calm and reassured. Thank you.”

“Excellent experience, calming environment, very welcoming and pleasant staff, and also understanding to my extreme nervous reaction to the dental chair. Considering that I have not visited a dental practice for over 10years due to my reaction”

“I would add that orthodontic treatment I had as a teenager left me with really not wanting to go through further dental treatment and with a bit of a phobia of dentists. When I came in to Portmore I had not any had treatment for c 35 years even though I had accompanied my children from a very young age. More recently I noticed more comments particularly from close family that I did not seem to smile much (they often assumed that I was not happy) but I had become accustomed to subconsciously suppressing a smile as I was not happy with the way my teeth looked. I turned to Portmore in search of regaining a smile I could be happy with, I was skeptical and nervous of the treatment and outcome. John and Katie put me at ease and kept me informed of all options and steps. I have a new found confidence to smile and that is noticed often, yet I did not receive comments that I had my teeth “sorted” – to me that was also important as the end result also looks very natural. My only regret is not having the treatment sooner, and I cannot thank John, Katie and those at Portmore enough for giving me my smile back”

“Very good, a competent and friendly practice and staff”

“Have used Portmore Dental Office for many years now and have always found the staff to be courteous and helpful. I would have no hesitation in recommending the practice and they have always looked after me.”

“Portmore dental office is everything a dental office should be: aesthetically pleasing, hygienic, efficient, and friendly. I never wait for an appointment, or to be seen and when I am, I am fully informed and treated with care and precision. The reception staff is always friendly and helpful and put a great face on the practice. I would highly recommend this practice!”

“I am an extremely nervous patient and everything possible was done to put me at ease. Going to the dentist is never going to be an enjoyable experience for me but I was so grateful for the service and attention I received from the moment I got there. Eben did a fantastic job and I have asked reception to give a special thank you to the dental nurse who was so calm and reassuring throughout. I was dreading the appointment and they allayed my fears.”

“Excellent both in terms of expertise and friendliness”

“Excellent in every respect”

“Excellent, trusted, friendly staff”

“Excellent service on the day and excellent follow up too.”

“Excellent in all respects from Mandy’s welcome and hospitality to the painless treatment”

“Fantastic service, excellent care – thank you!”

“Friendly and excellent service by everyone I saw. I am especially grateful that my disability is noted and everything is done to put me at my ease.”

“Everyone is always really friendly and welcoming! Never dread going now, it’s so clean relaxed”

“I cannot fault the hospitality or service from my first phone call to the practice and the welcome from all the staff and attention to detail. Nikki went above and beyond in being helpful. This was my first visit to the Portmore dental practice . My last visit to a dentist was quite traumatic, I was able to explain my fears to Nikki who was very sympathetic and understanding, I am now quite happy to proceed to the next stage to obtain my beautiful smile”

“Highly professional and concerned with patient wellbeing.”

“This is the first time I have changed my dentist so it was a little daunting to go somewhere for the first time. However I need not have worried as I was made to feel welcome, was reassured and made to feel completely at ease – thank you.”

“I’ve always had superb treatment from John Brazier.”

“I’ve always had superb treatment from John Brazier.”

“Mr Styger couldn’t of looked after me any better than he did”

“Mr Styger couldn’t of looked after me any better than he did”

“Everyone makes me feel so welcome”

“Johann, spent a lot of time with me explaining what was involved.”

“Very good, friendly staff and a nice environment.”

“This is a terrific dental practice where outstanding patient care is delivered by a team of friendly professionals backed up by the deployment of advanced technology and efficient processes. Have been a patient for over 3 decades… no reason to go elsewhere”

“Friendly and professional…perfect!”

“Overall a pleasant calm experience with a warm welcome on arrival.”

“Portmore are fantastic from the warm friendly welcome to the absolute skills and competency with which they attend to you.”

“After years of unhappy dental experiences, I finally found Portmore Dental. Their professional, kind and understanding dentists, surgeons, receptionists and hygienists have made me smile again! I will never go anywhere else and recommend anyone with dental problems or phobias to see Portmore Dental. Thank you so much.”

“Every time I’ve been here the service has been fantastic.”

“I have recommended you today to a friend. I talk good about your practice to everyone”

“Soothing relaxing friendly yet professional”

“From the beginning to the end of my visit my treatment the care I receive is second to none. Professional and friendly, caring with helpful advice.. – I know that whatever treatment I or my family receive it will be the best! :)”

“Excellent, thank you. Sue is really professional, personable and reassuring”

“An amazing smile.”

“An amazing smile.”

“The surgeons, Johann, John, Eben are brilliant at what they do.”

“I’m absolutely thrilled with it. I’ve never had such good teeth.”

“I’m absolutely thrilled with it. I’ve never had such good teeth.”

“Even though going to the dentist is one of my least favourite necessities, at Portmore all of the staff are very calm, friendly and welcoming. They make the whole experience a bit more bearable and I truly appreciate this.”

“The difference in my teeth is amazing.”

“Mr Styger, endeavors to do the very best he can. He really gave me a very nice smile and one that I’m now proud of.”

“A thoroughly professional and friendly appointment. Staff are welcoming, very polite and helpful”

“Very good with friendly staff.”

“Very personalised service. Greeted by name .. felt like everyone truly cared.”

“Always feel very positive about your staff and the welcome they give, and confident in the standard of dentistry that you offer. It is great to have such a professional dental practice in my own town.”

“As ever very professional with a warm welcome and goodbye”

“I always find my visit very professional welcoming and honest, especially when recommendations are made for future treatment. The surgery is very clean and staff friendly. Would easily recommend them to a friend ,and often do.”

“After years of being the world’s worst nervous patient concerning dentists, I would highly recommend Portmore Dental Office. Over the past ten years I have had my first extraction, an implant, my lower teeth straightened, several crowns and root canal treatment. All of these treatments have been pain free, and has helped me overcome my fear of dentists! All of the dentists at the practice have a confident calm disposition which greatly helps to put a nervous patient at ease.”

We'd love to hear from you.

Have a question about Portmore? Need to talk to a Treatment Coordinator? Have a great idea for us? Drop us a line and we'll get back to you as soon as we can. Are you a dentist? Then visit our 'For Dentists' section to connect with us. Have an urgent question? Call us now on 01932 855011 and speak with our friendly team.